Privacy, terms, and compliance information.

Strada Vitality uses submitted account, contact, shipping, order-request, documentation, and support information to operate the website, review requests, provide support, maintain records, and meet security or legal obligations. We do not sell, rent, or provide phone numbers or contact preferences to third parties or affiliates for marketing or promotional purposes.

Customers may voluntarily enable recurring automated transactional SMS for order confirmations, order-status changes, shipping, delivery, and requested support. Customers may separately provide written consent for recurring automated marketing texts that remind them about items left in a signed-in saved cart. Either choice is optional and is not a condition of purchase. Message frequency varies; message and data rates may apply. Cart reminders are sent only from 8:00 a.m. to 8:45 p.m. in the selected local time zone and remain subject to account eligibility. Reply HELP for help or STOP to opt out of texts.

Customers agree to provide accurate information, maintain current contact details, follow checkout acknowledgements, and use the website in compliance with applicable laws, product restrictions, and payment-provider requirements. Order requests remain subject to review and may be refused, cancelled, or limited when information is incomplete or a request cannot be supported.

Cancellation requests, refund requests, shipping questions, or order issues should be submitted through Strada Vitality support. Eligibility may depend on product type, fulfillment status, and the applicable store policy.

Strada Vitality products are intended strictly for laboratory research, analytical, and educational purposes only. Products are not intended for human or veterinary use and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition. Strada Vitality does not provide medical, treatment, or dosing guidance.

Card or digital payment availability depends on payment-provider review and approval for the disclosed business model and product category. If a provider requests additional documentation, order processing may pause until the request is reviewed. Customers must not use false, incomplete, or misleading information during account access, order requests, or payment.